👀 Privacy

Guide to understanding Reply's privacy mode

In order to keep user-identifiable information private, Reply includes a privacy mode, which can be configured individually for each campaign.

What does this do?

  • Email collection is turned off

  • IP addresses are not tracked

If you're needing to collect feedback from users and it's not of importance to collect user data, you can turn this setting on in the Privacy section of the campaign manager to keep responses anonymous.

Important: Any feedback that was collected when privacy mode was enabled will still remain anonymous, even if turned off.